Poker Gaming Privacy Policy — Your Data, Our Responsibility

Poker Gaming takes your privacy extremely seriously. This privacy policy clearly sets out what data we collect, why we collect it, how it is used, and the steps we take to keep your information secure. It has been written in plain language with our Bangladeshi users in mind.

This policy applies whether you access our services via the Poker Gaming website, mobile site, or app. It has been developed in accordance with international data protection standards.

• This policy applies to all services offered by Poker Gaming.
• We recommend checking this page regularly to stay up to date.
• If you have any questions, feel free to reach out to our support team at any time.

Poker Gaming only collects information that is strictly necessary to deliver the platform's services. No excessive or unnecessary data is requested. A breakdown of the information collected is provided below:

Data is always collected with your knowledge and consent — this may occur when filling out a registration form, submitting KYC documents, or contacting our support team.

Poker Gaming uses collected data solely for specific, legitimate purposes. No data is ever used beyond its approved scope. Our primary purposes for using your data are:

• Creating, managing, and verifying your account.
• Processing deposits and withdrawals.
• To detect and prevent fraud, money laundering, and other unlawful activities.
• Delivering personalised offers and promotions to members.
• Providing customer support and technical assistance.
• Analysing and improving platform performance.
• Meeting legal and regulatory obligations.

Poker Gaming stores your data on secure, internationally compliant servers. All data is encrypted and can only be accessed by authorised personnel for designated purposes.

Data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period due to legal obligations — generally up to five years. After this period, data is securely deleted.

• Our server data centres are protected by regular physical and digital security measures.
• Our backup systems reduce the risk of data loss to virtually zero.
• Multi-layer authentication is used to control access to data.
• Data that is no longer needed is permanently deleted after a set period.

Poker Gaming does not sell or rent member data to third parties. In certain limited circumstances, information may be shared — always in the interest of member protection or to meet legal obligations.

The limited circumstances in which data may be shared:

• Payment Processors: Minimum information required to process bKash, Nagad, or Rocket transactions.
• KYC Services: Authorised third-party agencies used for identity verification.
• Legal Authorities: Relevant data when required by a valid court order or government directive.
• Fraud Prevention: With regulatory authorities to detect money laundering or fraud.

The Poker Gaming website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device. The types of cookies used by Poker Gaming are explained below:

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Poker Gaming believes every member should have full control over their own data. To that end, we guarantee the following rights:

To exercise any of these rights, email us at support@pokergaming.world or reach out via live chat. We typically respond within 7 business days.

Poker Gaming follows the highest industry standards for data protection — not just as policy, but through concrete, real-world measures actively in place to keep your information safe.

• 256-bit SSL/TLS Encryption: All data transfers are secured with the highest standard of encryption.
• Firewall Protection: A multi-layer firewall is active to block unauthorized external access.
• Two-Factor Authentication (2FA): An added layer of security at login for extra account protection.
• Real-Time Monitoring: Automated 24/7 monitoring to detect any unusual activity on your account.
• Penetration Testing: Regular external security experts are engaged to identify potential vulnerabilities.
• Staff Training: Poker Gaming staff receive regular training on data protection practices.

Poker Gaming strictly does not serve anyone under the age of 18 and does not knowingly collect their data. Age is verified at registration, and identity documents are checked during the KYC process to confirm eligibility.

If it is discovered that data from a minor has been collected inadvertently, that account will be closed immediately and all associated data will be deleted.

• Date of birth verification is required at registration.
• Age verification documents must be submitted during KYC.
• Immediate action is taken if an underage account is identified.

Poker Gaming may update this Privacy Policy as needed. Members will be notified of any significant changes in advance via email or platform notification.

The date of any changes will always be shown at the top of this page as "Last Updated". Continued use of the platform after any changes constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the Poker Gaming support team. We aim to respond within 7 business days.

• Email: support@pokergaming.world
• Live Chat: Available 24/7 in Bengali
• Website: pokergaming.world